Welcome to the Tro Driver Application. We value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide when you use our app as a driver on the Tro platform.
1. Information We Collect
1.1 Personal Information
- Full name
- Contact details (phone number, email address)
- Driver's license and identification documents
- Vehicle information (registration number, model, etc.)
- Bank and payment details for earnings
1.2 Location Access
We require continuous access to your device’s location for essential functionalities, including:
- Matching you with nearby ride requests
- Navigating to rider pickup and drop-off locations
- Enabling real-time tracking for safety and transparency
- Calculating accurate ride distances and fares
1.3 Usage Information
- App activity logs (logins, bookings, cancellations)
- Ride history and earnings reports
- In-app interactions and preferences
1.4 Device Information
- Device type and model
- Operating system version
- Unique device identifiers
- Network information
2. How We Use Your Information
We use your data to:
- Facilitate and manage ride bookings
- Ensure safe and efficient ride operations
- Process your payments and generate reports
- Communicate important updates and support
- Improve app performance and functionality
- Comply with legal and regulatory obligations
3. Sharing Your Information
We may share your information with:
- Riders, to facilitate ride communication and tracking
- Payment processors, to deposit your earnings securely
- Support and compliance teams, for assistance or investigations
- Authorities, when legally required (e.g., law enforcement)
We never sell or rent your personal data.
4. Data Security
We implement standard security measures (encryption, firewalls, access controls) to protect your personal and location data. However, no system is completely secure—please use the app responsibly.
5. Your Rights and Choices
You may:
- Access or update your profile information
- Control app permissions (including location access)
- Request account deactivation or data deletion
- Opt out of promotional notifications
To make any of these changes, please contact our support team.
6. Children’s Privacy
The Tro Driver App is not intended for users under 18. We do not knowingly collect personal data from minors.
7. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Any updates will be posted in the app, and continued use of the service implies acceptance of the revised terms.
8. Contact Us
If you have any questions, concerns, or requests related to this policy, please contact:
📧 Email: trosmpl@gmail.com
By using the Tro Application, you agree to the terms of this Privacy Policy. Please read it carefully and check for updates regularly.